Occasionally we have ‘no shows’ (people who do not turn up) at our events. This is always a real bummer as it skews our gender balance and impacts on other guest’s experience. If you can see guests listed in your dashboard that you did not meet at the event, it is likely they were a…
Some guests purchase event tickets via third party platforms such as Eventbrite. In these cases, they have not directly interacted with our website ahead of the event. To overcome this, we send out invites requesting they complete a profile, however, these are not always actioned which means the guest misses out on matching.
In the top right corner of your browser, you’ll see a ‘Login’ button. Click that to visit your profile and start dating!
Following each event, log into your profile to find a list of attendees in the ‘Send Matches’ area of the event listing. Here you can select one of three feedback options for each guest at the event. 1. It’s a Match – you would like to maintain contact with this guest as a potential love…
Many other guests will be attending for the first time, so relax, you’ll be in good company and good hands with our awesome host. There are heaps of advice and tips in the blog posts of our ‘Dating Advice’ page. We would also lean into our values to guide first interactions – Keep it Human,…
We understand that plans change! If you let us know in writing at least 48 hours before your event, we’ll reschedule you for another event of equal value at no extra charge. If you’re within the 48-hour window, you’re welcome to gift your ticket to a friend of the same gender, or we’ll try to…
Absolutely! Our post-event messaging platform is just one tool to help you connect, but it’s not the only option. If you feel comfortable, you’re welcome to exchange contact details during the event, just as you would in any social setting.
This is probably our most frequently asked question! As of now, we haven’t received any wedding invitations, but yours could be the first—and we make great party guests, so fingers crossed!
We do our best to ensure our events are accessible, though some limitations may depend on the venue. We encourage you to contact us directly (see Contact) to discuss your specific requirements.
Unfortunately, no. We manage attendance closely, so pre-booking is essential to guarantee your spot and help us ensure a balanced mix of guests.
