It’s a Date terms and conditions (30/12/2023)
By purchasing an events ticket with It’s a Date, you confirm and accept all terms and conditions detailed below. When purchasing tickets for or on the behalf of other guests, you are confirming their acceptance of the same.
It’s a Date is a singles events company, with the primary objective to facilitate introductions of single people (guests) during in-person social events. Following which, further dialogue is enabled via a secure messaging platform.
During the sign-up process, guests are requested to provide additional information which builds a personal profile. It’s a Date does not verify this information, nor take responsibility for its accuracy. We advise and encourage you to validate information provided by other guests through personal means.
It’s a Date advises you to apply the same caution when meeting people introduced via it’s services as you would when meeting new people in any other social setting or context.
It’s a Date will not share any of your personal information without your express permission unless the law requires us to do so. Further details of how we handle your data can be found in our Privacy Policy.
In the unlikely event of a venue change, we will provide as much notice as possible using contact information provided (typically email). Alternative venues will be within a reasonable distance to the original and start times will remain unchanged.
If we are forced to cancel an event due to unforeseen circumstances; firstly, we apologise for the disruption and secondly, we will provide you a credit note to the value of your original event ticket.
Refunds are not issued in cases of venue changes or cancellations.
If a change in circumstances prevents you from attending a future event, we accept date changes to an event of the same value when requests are received in writing 48-hours prior to the original event.
It is your responsibility to make yourself known to our host at the published event start time. If you are late for any reason, you will be admitted at the discretion of the host. No refund or credit will be provided in cases of lateness. Please arrive on time, we want you to enjoy the full event!
For straight (heterosexual) events, It’s a Date applies every effort to ensuring a balanced gender split, however, this cannot be guaranteed.
It’s a Date has a zero-tolerance approach to offensive, abusive, and/ or disruptive behaviour. Should guests display any of the aforementioned conduct, they will be requested to leave and not be provided a refund. It’s a Date works in partnership with venues to enforce the above policy.
In the unlikely event that you suffer injury or damages to yourself, or your personal items, of any kind at one of our events, you agree to release It’s a Date from any liability.
On occasion, It’s a Date will take photos and/ or videos during events. In such cases you will be notified by your host on the evening and be given the opportunity to withdraw your below consent. Until we have received such consent withdrawal, by agreeing to these terms and conditions you are giving permission to use these images on our website and in marketing materials.
It’s a Date takes no responsibility for any emotional distress or physical harm that may arise from interactions with other guests, before, during or after one of our events, without limitation.